Terms & Conditions

Nothing in these Terms and Conditions affects your statutory rights.

1 Registration

1.a You will need to register with devada@btinternet.com You must ensure that the details provided by you on registration are correct and complete.
1.b When you register with devada@btinternet.com we will ask you for a password. You must keep this password confidential and must not let anyone else use it. You are responsible for all activities and orders that are submitted using your password. If you think anyone else has your password, please let us know so that we can cancel it.
1.c We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You can cancel this agreement at any time by emailing devada@btinternet.com If you cancel, you must stop using the site
1.d The suspension or cancellation of your registration and your right to use the devada@btinternet.com site shall not affect you or rights or devada@btinternet.com liabilities.

2 Proprietary rights

2.a The content of the devada.co.uk is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the devada.co.uk on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the site, devada@btinternet.com without written permission from us.

2.b No license is granted to you in these Terms and Conditions to use any trademark or service marks of. devada.co.uk
2.c By submitting content to this site you automatically grant, devada.co.uk the royalty-free, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such content.

3 Prices include VAT (Sales Tax)

3.a Our prices are stated in Pounds Sterling (£).

3.b We clearly show you the price you have to pay for our products. If, by mistake, we have under-priced a product, we will not have to deliver that product to you at the stated price, provided that we tell you before we post the product. You can then decide if you still want the product.

4 Acceptance of your order

4.a Our products are sold for personal use only. There will be no contract of any kind between you and us unless we actually dispatch the products to you. Your order (including payment) is an offer to buy from us, so nothing we do or say will amount to any acceptance of that offer until we actually send the product to you. At any point up until then, we may decide not to send the products to you and to give you a full refund. If an item is out of stock, we will let you know and unless you then request your payment be returned we will hold your payment until the product is next in stock. At the moment the goods are dispatched (and not before), a contract will be made between you and us.

5 Delivery and charges

5.a The cost of packing and delivery is clearly displayed at ‘checkout’ for your approval prior to confirming your order. For detailed packing and delivery information see our current Delivery Times and Charges.
5.b Our delivery within the UK is usually 1-5 Days. Our delivery overseas is usually within 7-14 days. Reasonable allowance should be made for orders made over the weekend and at National Holidays. We do our best to deliver within 30 days of the date of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

6 Cancellation and return

6.a You have the right to cancel your order for goods at any time before dispatch. If the wrong items are sent and you want to cancel please keep securely and return to address in section. Please do not use or open any sealed packaging. If you have any questions about the goods or need help on deciding whether or not to keep them, please contact devada@btinternet.com for more information.

6.b There is a 10% handling charge of the total invoice if the products have already been posted to you (or on your behalf to any other person). You (or the other person) must return the products to us at the time of cancellation and we will credit your card with the price of the products within 30 days beginning with the day on which notice of cancellation was given. You should return products to DEVADA , FIRST FLOOR 600 PURLEY WAY, SURREY, CROYDON CR0 4RF enclosing a copy of the original invoice. When returning goods we recommend that you use recorded delivery, or obtain a proof of posting (a proof of posting can be obtained free of charge at any Post Office).
6.c If you do not return the goods within 10 days of your cancellation, we will make a charge in respect of the cost of recovering the goods. If you do not return the goods within 30 days of your notice of cancellation, you will be deemed to have accepted the goods, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the web site.

6.d If you are not at the designated delivery address stated on your order, sometimes the courier will try to leave the items with a neighbour. If this is not possible they will attempt to deliver the following day. If again the delivery cannot be made the goods will be returned to Devada. When goods are returned due to no fault of the courier or devada.co.uk , the customer will incur any charges for goods to be resent. The charge will be the same as per your original order.

7 Availability of devada.co.uk

7.a We try and offer you the best service we can. But we cannot promise that all our products and services will meet your requirements and we cannot guarantee that the devada.co.uk site will be fault free. If you find a fault, please let us know by contacting devada@btinternet.com

7.b There will be some times when your access to the devada.co.uk site is restricted to allow for repairs, maintenance or improvements.

8 Liability of devada.co.uk

8.a The devada.co.uk site is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. If we are informed of any inaccuracies in the material on the devada.co.uk site we will try to correct them as soon as we can.
8.b In particular we are not liable to you for the following:
8.c.1 Incompatibility of the devada.co.uk site with any of your computer or telecommunications equipment or software;
8.c.2 Technical problems or errors or interruptions of the devada.co.uk site
8.c.3 Inadequacy of the devada.co.uk site to meet your requirements.
8.d To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (included but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the devada.co.uk site.
8.e Nothing in this paragraph 8 applies to liability in respect of products sold through the devada.co.uk
8.f Nothing in these Terms and Conditions excludes liability for death or personal injury caused by our negligence or fraud.

9 Complaints

We aim to deal with any complaints in a fair, confidential, swift and effective way. They should be directed to devada@btinternet.com and include full contact details in addition to your e-mail address together with order number where appropriate.

10 Changes

We may update these Terms and Conditions from time to time and any changes will be notified to you via the email address provided by you on registration or via a suitable announcement on the devada.co.uk site The changes will apply to the use of the devada.co.uk site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the devada.co.uk site. If you continue to use the devada.co.uk site after the date on which the change comes into effect, your use of the devada.co.uk site indicates your agreement to be bound by the new Terms and Conditions.

11 Privacy

11.a We uphold the Data Protection Act 1998 and are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.
11.b We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.
11.c We might email you in future about our products and offers if you choose to opt-out send email to devada@btinternet.com We will not pass your email address to other trusted traders unless you agree.
11.d The type of information we will collect about you includes:

your name
phone number
email address
11.e We will never collect sensitive information about you without your explicit consent.
11.f The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the Trust UK Code.
11.g If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

12 General

12.a We make no promise that materials on the devada.co.uk site is appropriate or available for use in locations outside the United Kingdom, and accessing the devada.co.uk from territories where its contents are illegal or unlawful is prohibited. If you choose to access a devada.co.uk from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
12.b These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Any contracts between you and us are concluded in English.
12.c If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
12.d You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
12.e If you breach these Terms and Conditions and ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
12.f We shall not be liable for any breach of these Terms and Conditions beyond our reasonable control.
12.g A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.